Alysa Taylor, Author at Microsoft Dynamics 365 Blog

Screenshot of Microsoft Marketplace dashboard

September 25, 2025 4 min read

Introducing Microsoft Marketplace — Thousands of solutions. Millions of customers. One Marketplace.

To empower customers in becoming Frontier, we’re excited to announce the launch of the reimagined Microsoft Marketplace, your trusted source for cloud solutions, AI apps and agents.

November 2, 2021 6 min read

Introducing Microsoft Customer Experience Platform: A solution for connected customer experiences

Engaging with customers in today’s world is multifaceted, spanning everything from generating that initial spark of interest, to closing a sale and nurturing the relationship, to delivering exceptional ongoing service and support.

Image reads: One business. Everywhere and shows the faces of two smiling people

August 18, 2021 6 min read

Across your business, collaborate in the flow of work with anyone, everywhere

Four essentials to collaborate as one business, everywhere.

Female enterprise employee working at desk with multiple devices, including HP Elitebook, running a Microsoft Teams conference call. Two different screen images are available: one featuring 4 people on screen, another with 9 people on screen

July 14, 2021 1 min read

Bring Dynamics 365 into the flow of work with Teams—at no additional cost

Today at Microsoft Inspire, partners and customers will learn how the Microsoft cloud can help them navigate their transformation journey, make the shift to hybrid work, innovate everywhere across their organization, and build it all on a foundation of trust and security.

May 17, 2021 2 min read

Accelerating business transformation with Dynamics 365 and Microsoft Power Platform

We have seen a breakthrough year for Microsoft Dynamics 365 and Microsoft Power Platform.

A man working from the kitchen during the day with a Lenovo ThinkPad X1 Yoga. Keywords: remote work, remote working, work from home, working at home, home office

May 4, 2021 6 min read

Live from Microsoft Business Applications Summit 2021: Moving forward faster, together

It’s amazing how much change we’ve seen across the world in a year.

Retail shop owner working on Microsoft 365 Business Premium a mobile phone and a Surface. Female, retail, artwork, small business

January 13, 2021 6 min read

NRF 2021: enabling retailers to reimagine the road ahead with Microsoft Business Applications

Truly engaged, always connected The past year has brought complex challenges for retailers of every size, and in response many have quickly pivoted their businesses to adjust.

Female small business executive using HP Elite device on Microsoft Teams; bluetooth; coffee

October 26, 2020 7 min read

Partnering with C3.ai and Adobe to re-invent CRM with AI

As organizations worldwide continue to respond and react to a new business climate, we have seen more clearly than ever that the traditional approach to business applications is no longer sufficient.

Decision maker creating a survey or taking a security assessment on the warehouse floor of a textile manufacturing plant

October 8, 2020 3 min read

Under the hood of the Mercedes-Benz Virtual Remote Support system

At recent virtual events, we have talked about the need to build resilience into every layer of the business—empowering people with technology to innovate and adapt to constant, often unpredictable change.

Two female employees wearing face masks and talking in a conference room while social distancing. Hybrid Workplace collection. Keywords: Hybrid Workplace, Hybrid Worksite, Return to Workplace, Return to Work, Return to Worksite, Return to Office, Return to Campus, Reopening, Back to work, COVID-19, COVID-19 policies, COVID, Coronavirus, Pandemic, Health, Health and Safety, Face Covering, Face Mask, Masks, Masks at Work, Masks in Workplace, Open Workspace, Open Workspace Policies, Social Distancing, Social Distancing Policies, Social Distance, Physical Distancing

July 21, 2020 4 min read

New investments to help partners enable resilient organizations worldwide

This morning, I’m honored to welcome thousands of Microsoft partners from around the world to Microsoft Inspire.

Young adult student inside home gaming. Back to school. Lenovo Legion

May 6, 2020 4 min read

MBAS 2020: Moving forward, together

Today, we’re hosting the first-ever fully digital Microsoft Business Applications Summit.

March 26, 2020 4 min read

Resources and support for our global customers impacted by COVID-19

This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers.

Alysa Taylor posts