Microsoft Dynamics 365 Team, Author at Microsoft Dynamics 365 Blog

Enterprise team discussing AI in modern workplace

May 12, 2023 7 min read

How Copilot in Microsoft Dynamics 365 and Power Platform delivers enterprise-ready AI built for security and privacy

With the introduction of generative AI across Microsoft business applications—including Microsoft Dynamics 365, Viva Sales, and Power Platform—interactions with AI across business roles and processes will become second nature.

Male warehouse worker at loading dock using Dynamics 365 app on tablet

March 20, 2023 3 min read

How we can use GPT-4 to continually improve AI models in Dynamics 365 and Power Platform

Across Dynamics 365, Power Platform, and Viva Sales, we’ve introduced, and will continue delivering, a cascade of AI capabilities to help businesses and individuals achieve more.

Photo of a man wearing an orange vest in a warehouse who is doing inventory on his mobile phone

February 7, 2023 3 min read

Introducing warehouse-specific inventory transactions

Microsoft Dynamics 365 Supply Chain Management release 10.

Photo of a student in a classroom working on an open laptop and looking at a solar system mobile hanging from the ceiling

December 13, 2022 2 min read

Education accelerator gets new sample applications and updated data model

Educational institutions are looking for modern data solutions that improve their ability to accurately assess and quickly respond to students’ and educators’ needs.

Man working on a tablet at home at a kitchen counter

December 8, 2022 5 min read

Microsoft and Futurum research: Discover insights to create experiences that customers love

In partnership with Futurum, we surveyed 1,000 global business leaders, technologists, marketers, and data and customer experience professionals, and identified the challenges and opportunities that best-in-class data practices afford customer experience (CX) leaders today.

Young female professional at an office holding a laptop

October 18, 2022 3 min read

Evolve your CRM at Customer Experience Reimagined

Learn about the latest trends shaping CX today—and tomorrow—with Judson Althoff, Executive Vice President & Chief Commercial Officer at Microsoft.

Portrait of a young man holding a ball in a park

September 1, 2022 4 min read

Data empowers Valencia CF to create personalized fan experiences

As an innovative and forward-thinking organization, Valencia CF is continuously improving the global fan experience and building new connections with their fans.

Man jumping and clicking heels in air while smiling

August 1, 2022 3 min read

Supercharge your CRM with Microsoft Viva Sales—Now in preview

At the announcement of Microsoft Viva Sales, Paul Greenberg, Founder, Managing Principal, The 56 Group, LLC, often called the “Godfather of CRM” and has written a book, CRM at the Speed of Light, and I were chatting about the state of customer relationship management (CRM) market and the innovations in the last 20 years.

April 29, 2022 3 min read

Microsoft Dynamics 365 Team posts

How Copilot in Microsoft Dynamics 365 and Power Platform delivers enterprise-ready AI built for security and privacy

How we can use GPT-4 to continually improve AI models in Dynamics 365 and Power Platform

Introducing warehouse-specific inventory transactions

Education accelerator gets new sample applications and updated data model

Microsoft and Futurum research: Discover insights to create experiences that customers love

Evolve your CRM at Customer Experience Reimagined

Data empowers Valencia CF to create personalized fan experiences

Supercharge your CRM with Microsoft Viva Sales—Now in preview

Dynamics 365 government accelerator helps agencies deliver mission-focused digital government services

Data enhancements in education accelerator

Microsoft AI-assisted bracket exceeds 99.9997% of others in basketball tournament

Achieving successful B2B selling in the digital era

Get started with Dynamics 365