Inside Track
Learn how Microsoft is transforming to become an AI-powered Frontier Firm
-
From alerts to action: How AI agents are reshaping network operations at Microsoft
A network connectivity incident doesn’t begin when someone asks whether they can get online. It starts earlier, with the signals coming from routers, switches, access points, circuits, and the tools that watch them. “We have different tools to detect if there’s some outage in the network. After we have those alerts converted into tickets, we…
-
Taming the Copilot odyssey: Five ways to effectively prompt AI without going overboard
At Microsoft, we’ve been on our journey with AI and Microsoft 365 Copilot for a while now. We’ve made amazing strides and are still discovering…
-
Engineering the Frontier Firm: Sharing our AI-native approach to software development
About a year ago, our teams in Microsoft Digital—the company’s IT organization—began an AI transformation the same way most organizations did: ad-hoc. Our engineers taught…
Latest
-
Rising to the challenge: How Adelina Radoi makes a difference in IT at Microsoft
-
Enhancing Microsoft network reliability with AIOps and Network Infrastructure Copilot
-
From AI assistant to capable teammate: How Copilot Cowork is changing the way we work at Microsoft
-
From AI ambition to enterprise execution: Our Customer Zero journey
-
Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft
