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Frequently asked questions
Need help with your Surface?
- [1]
Colours available on selected models only. Available colours, sizes, finishes and processors may vary by store, market and configuration.
- [2]
System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. Surface.com/Storage more details.
- [3]
- Surface Pro 12 inch: Display has rounded corners within a standard rectangle. When measured as a standard rectangular shape, the screen is 12 inches diagonally (actual viewable area is less). - Surface Pro 13 inch: Display has rounded corners within a standard rectangle. When measured as a standard rectangular shape, the screen is 13 inches diagonally (actual viewable area is less). - Surface Laptop 13 inch: Display has rounded corners within a standard rectangle. When measured as a standard rectangular shape, the screen is 13 inches diagonally (actual viewable area is less) - Surface Laptop 13.8 inch: Display has rounded corners within a standard rectangle. When measured as a standard rectangular shape, the screen is 13.8 inches diagonally (actual viewable area is less). - Surface Laptop 15 inch: Display has rounded corners within a standard rectangle. When measured as a standard rectangular shape, the screen is 15 inches diagonally (actual viewable area is less).
- [4]
Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See aka.ms/SurfaceBatteryPerformance for details.
- [5]
Copilot+ PC features available only on select configurations with 16 GB+ RAM; additional system requirements may apply. See more at aka.ms/copilotpluspcs