Microsoft named a Leader in the IDC MarketScape for Software Platforms for national civilian government AI-enabled case management
Microsoft was named an IDC MarketScape Leader for government AI case management.
Dynamics 365
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4 impactful ways AI is empowering social workers
See how AI is helping social workers reclaim time, reduce burnout, and deliver more human-centered care to the people who need it most. -
Supply Chain 2.0: How Microsoft is powering simulations, AI agents, and physical AI
Microsoft shares how agentic AI, digital twins, and physical AI are reshaping logistics and supply chains at scale. -
Manufacturing at the 2026 inflection point: How Frontier companies are entering the agentic era
Microsoft is powering manufacturing’s 2026 inflection point—turning AI from pilots into orchestrated, end‑to‑end intelligence. -
Microsoft accelerates telecom return on intelligence with a unified, trusted AI platform
AI is driving measurable ROI for telecoms, with Microsoft showcasing new capabilities and unified intelligence at MWC 2026. -
Accelerate innovation with AI: Introducing the Product Change Management agent template
Announcing the Product Change Management agent template preview—an AI-powered solution that transforms how manufacturers manage change across equipment, products, processes, and more. -
Raising the bar for healthcare security: Dynamics 365 Contact Center achieves HITRUST certification
Microsoft Dynamics 365 Contact Center earns HITRUST certification, advancing secure, AI-powered healthcare engagement. -
4 ways Microsoft Copilot empowers financial services employees
In the rapidly evolving landscape of financial services, staying ahead of the curve with technological innovation is not simply an advantage—it’s a necessity. -
The autonomous enterprise: How generative AI is reshaping business applications
At Microsoft Build 2025, we’re excited to announce the new Model Context Protocol (MCP) servers for Microsoft Dynamics 365 ERP and CRM business applications. -
The face of government service delivery is changing as AI and cloud capabilities continue to expand
At Microsoft for Government, making the most of cloud and AI is central to our focus on helping government agencies and organizations to solve some of society’s biggest challenges.